NetSuite

Get more from the NetSuite you already have.

A structured improvement roadmap that turns workarounds, wish-lists and new ideas into prioritised changes, so NetSuite keeps evolving alongside your business.

Talk to us about optimisation

01 / The challenge

Live on NetSuite, but not getting everything you hoped for?

After go-live, priorities shift. Teams find workarounds, spreadsheets creep back, reports don't quite answer the question and new releases bring features nobody has time to explore.

Optimisation brings structure to all of that. We review how NetSuite is really being used, agree what matters most to your business and build a roadmap of practical improvements, delivered in manageable steps.

Common signs it's time

Manual re-keying or spreadsheet workarounds alongside NetSuite
A long list of small change requests with no clear priority
Dashboards and reports that people don't trust or don't use
New releases and AI features you haven't had time to assess
Growth plans, new sites or subsidiaries on the horizon

02 / What we do

Practical optimisation, governed properly.

Our consultants understand not only NetSuite functionality, but also the operational realities your teams face every day.

NetSuite health assessment

A structured review of your configuration, customisations, usage and data, highlighting risks and quick wins.

Optimisation workshops

Process review sessions with your teams to find friction, manual effort and missed opportunities.

Enhancement backlog governance

One prioritised list of improvements, so effort goes where it creates the most value.

Automation & reporting roadmap

A plan for workflows, alerts, dashboards and KPIs that reduce manual processing and improve visibility.

Upgrade & release advisory

Guidance on NetSuite's releases and new capability, including AI, and what they mean for you.

Strategic roadmap planning

Executive workshops, KPI reviews and an annual NetSuite roadmap aligned to your business plans.

03 / How it works

A continuous cycle of improvement.

Assess

Health assessment and conversations with the people who use NetSuite every day.

Prioritise

Agree an enhancement backlog ranked by business value, effort and risk.

Plan

Shape a roadmap for automation, reporting, integration and AI.

Deliver

Make the changes in manageable, tested steps that stay upgrade-safe.

Review

Regular operational reviews to measure progress and reset priorities.

What the improvement capacity is used for

Workflow enhancements and automation initiatives
Reporting improvements, dashboards and saved searches
Minor configuration changes
User enablement and continuous improvement projects
Integration optimisation and manufacturing process improvement

Ways to engage

Optimisation is built into our Business Optimisation and Strategic Partnership managed service tiers, with improvement capacity allocated each quarter. Prefer something more flexible? Use bundled hours for a focused piece of optimisation work.

Talk to us for a tailored proposal

04 / Outcomes

NetSuite as a platform for continuous improvement.

Efficiency

Improve operational efficiency and reduce manual processing.

Automation maturity

Increase automation step by step, with the right controls.

Visibility

Strengthen reporting so each role sees what it needs.

Long-term return

Get more value from your NetSuite investment over time.

05 / In our clients' words

Ongoing development that keeps adding value.

NetSuite Implementation

We are extremely pleased with the implementation and delivery of our NetSuite solution and are very happy with the ongoing support and development work that Web Control continue to provide us with.

Mike Wilkes, Head of ITArcania Apothecary

Talk to us about your operations

Tell us how your business works today and where you want it to go. We'll listen first, then show you what could help.

Get in touch 0330 390 3660