Legacy ERP Support

Make your ERP work harder for the business you are today.

Practical consultancy from people who know established ERP systems well, focused on your processes, your priorities and the next sensible step.

01 / Why it matters

Keep, improve or extend: decide with confidence.

Your ERP was set up around the business you were. Processes, people and expectations have changed since, and the system may not have kept pace.

We start with how your business works, not with the technology. Then we look at how your ERP supports those processes, where time is lost to workarounds and manual steps, and what could be improved inside the system or around it. Our advice is grounded in decades of hands-on experience with these systems, so recommendations are practical and deliverable.

ERP system dashboards connecting business operations
02 / How we help

Advice you can act on.

Process review

We map how key processes run today, identify re-keying, workarounds and bottlenecks, and recommend improvements.

System health

Recommendations on system health and good practice for keeping your database running efficiently, including platform versions and supportability.

Upgrade and migration planning

Clear plans for platform upgrades and server or hosting moves, with risks identified and addressed before the work starts.

Modernisation roadmap

Options for extending, connecting and automating around your ERP, so you can modernise at your own pace without forcing a replacement.

03 / Our approach

Listen first, then recommend.

01

Listen

We talk to the people who use the system and understand your goals.

02

Review

We look at processes, configuration and the health of your platform.

03

Recommend

You get prioritised, practical options with the trade-offs explained.

04

Deliver

We can help carry out the changes through development, training or support.

04 / In our customers' words

Recommendations that lead to positive outcomes.

UniData Upgrade

Web Control have worked with us for a number of years now to help with the support and development of our ERP system. As part of that service they made recommendations on system health and recommended practises for keeping the database running efficiently.

As part of this process they reviewed our UniData database set-up and found issues with the version and advised that we would require an update to a newer release. Our current version had become end of life and incompatible with the newer Windows operating systems.

They advised us of the issues that could occur by carrying out the update. However, they also gave us confidence that these were issues that had been addressed previously and they would foresee and resolve with relative ease. Additionally, they advised us on the benefits of upgrading and what additional features would be included with the upgraded UniData version. They provided a plan for the upgrade and kept us updated throughout the process as well as working out of hours to ensure minimal disruption to production.

I would have no hesitation in recommending Web Control given their experience and knowledge of working in this area. In relation to the UniData upgrade we have experienced no issues from the process, only positive outcomes.

Jamie Bryan, IT ManagerMedica Packaging

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Talk to us about your operations

Tell us how your business works today and where you want it to go. We'll listen first, then show you what could help.