Legacy ERP Support

ERP Consultancy & Process Improvement

START WITH
HOW YOU WORK.

Experienced ERP consultants on site with your team, reviewing processes and workflows in detail to recommend automation and resolve the challenges you face with your legacy ERP.

01 / Your operation02 / Your priorities03 / Your next move
01 / Why it matters

Keep, improve or extend: decide with confidence.

Your ERP was set up around the business you were. Processes, people and expectations have changed since, and the system may not have kept pace.

Our experienced consultants come on site to work with the people who use your ERP. We follow processes and workflows in detail, including exceptions, hand-offs and manual workarounds, to understand what is causing difficulty and where automation could help. Our advice is grounded in decades of hands-on experience with these systems, so recommendations are practical and deliverable.

BUILT AROUND YOUR BUSINESSPeople.
Processes.
Possibilities.
Colleagues map a process using violet activity cards and orange decision cards.
02 / How we help

Advice you can act on.

Process review

On-site observation and detailed conversations show how work moves between people and systems. We identify re-keying, bottlenecks and practical automation opportunities.

System health

Recommendations on system health and good practice for keeping your database running efficiently, including platform versions and supportability.

Upgrade and migration planning

Clear plans for platform upgrades and server or hosting moves, with risks identified and addressed before the work starts.

Modernisation roadmap

Options for extending, connecting and automating around your ERP, so you can modernise at your own pace without forcing a replacement.

03 / Our approach

Listen first, then recommend.

01

Listen

We talk to the people who use the system and understand your goals.

02

Review

We look at processes, configuration and the health of your platform.

03

Recommend

You get prioritised, practical options with the trade-offs explained.

04

Deliver

We can help carry out the changes through development, training or support.

04 / In our customers' words

Recommendations that lead to positive outcomes.

UniData Upgrade

Web Control have worked with us for a number of years now to help with the support and development of our ERP system. As part of that service they made recommendations on system health and recommended practises for keeping the database running efficiently.

As part of this process they reviewed our UniData database set-up and found issues with the version and advised that we would require an update to a newer release. Our current version had become end of life and incompatible with the newer Windows operating systems.

They advised us of the issues that could occur by carrying out the update. However, they also gave us confidence that these were issues that had been addressed previously and they would foresee and resolve with relative ease. Additionally, they advised us on the benefits of upgrading and what additional features would be included with the upgraded UniData version. They provided a plan for the upgrade and kept us updated throughout the process as well as working out of hours to ensure minimal disruption to production.

I would have no hesitation in recommending Web Control given their experience and knowledge of working in this area. In relation to the UniData upgrade we have experienced no issues from the process, only positive outcomes.

Jamie Bryan, IT ManagerMedica Packaging

Work through the challenge with someone who understands your ERP.

Whether a process has become too manual, a workflow no longer fits or an operational issue keeps returning, we start with the detail of your day-to-day work.

We review the affected process with your users, trace the ERP steps and dependencies, and recommend practical changes. These may involve better use of existing functionality, workflow improvements, targeted automation, development or training. The review and follow-on work are agreed around the challenges you want to solve.

Talk to us about your operations

Tell us how your business works today and where you want it to go. We'll listen first, then show you what could help.