Confident teams get more from the systems they rely on.
Bespoke training and knowledge transfer for your ERP, paced to your people and delivered on-site or remotely.
Keep critical system knowledge inside your business.
Established ERP systems often depend on a handful of people who know how everything fits together. When they move on, or new people join, that knowledge can be hard to replace.
Our training helps your users and IT team understand the system they use every day, solve more problems themselves and know where to look when something new comes up. Because sessions are bespoke, we focus on your configuration, your processes and the questions your team actually has.
Training can be included in your support agreement: agreed hours can cover support, training or development.
Training shaped around your system and your people.
Bespoke sessions are provided on request. Typical topics include:
ERP applications
Using and administering Avante and InfoFlo, from everyday processes to configuration.
Platform and tools
UniData skills for IT teams, plus System Builder and the product configurator.
Reporting and resilience
Report writing so you can get the information you need, and disaster recovery procedures so your team knows what to do.
Practical, paced and built to stick.
Scope
We agree who needs training, what they need to know and the outcomes you want.
Tailor
Content is built around your system, your data and your processes.
Deliver
Sessions on-site or remote, paced to individual needs and understanding.
Follow up
Ongoing questions are handled through your support agreement and help desk.
Training people remember.
I recently attended a two day training course with Web Control. My feedback on the experience was pleasant people, pleasant environment, very good level of expertise and knowledge, and training paced to individuals needs and understanding.
I learnt a great deal in just 2 days, and although, budgets permitting, more training would be welcome and beneficial, the training received has facilitated my own continued learning (albeit at a slower pace), I now know where to look and have the basic tools necessary.
Web Control’s approach to supporting our Infoflo system has been a refreshing change, migration from our legacy hardware to a Windows platform went without any major issues and support has been excellent since the move.
All of the staff have been professional and have had a great attitude to fixing our issues or implementing bespoke functionality without hesitation - something that was a challenge previously. We have also benefited from bespoke training, with knowledgeable staff tailoring the course to our specific needs. We are looking forward to continuing our relationship for many years to come.
Keep building on what your team knows.
Talk to us about training
Tell us who needs training and what you'd like them to be able to do, and we'll shape the sessions around them.