0330 390 3660 info@webcontrol.co.uk Help Desk

Your trusted NetSuite implementation partner.

We don't just implement NetSuite, we make it work for your business. Award-winning, UK-based and focused on manufacturing and wholesale distribution.

Talk to us about your operations See our case studies
25+Years of ERP experience
100%UK-based team
50+Successful implementations
80+Current customers
01 / Introduction

An award-winning NetSuite Alliance Partner.

Web Control Solutions is the proud recipient of the 2024 Growth Partner of the Year and the 2025 Industry Partner of the Year for the UK & Ireland.

Both awards recognise our deep expertise in the manufacturing sector and the innovative IP we've developed in this space.

UK-based, industry-focused

All our consultants are UK-based, bringing local market knowledge and a highly responsive service. We specialise in manufacturing and wholesale distribution businesses, tailoring solutions to the specific challenges of each sector.

Oracle NetSuite Partner of the Year 2024 – Growth Alliance Partner of the Year, UK & Ireland Oracle NetSuite Partner of the Year 2025 – Industry Alliance Partner of the Year, UK & Ireland
The Web Control team receiving an Oracle NetSuite Partner of the Year award
02 / Company overview

Business partners who care about getting it right first time.

At Web Control Solutions, we bring over 25 years of experience helping manufacturing and wholesale distribution businesses transform their operations through smart, scalable ERP solutions. Decades of working alongside UK SMEs and mid-market companies let us deliver practical, effective implementations that fit how real businesses operate, not just how software is designed.

As a fully UK-based team, we're highly responsive, easy to work with and deeply embedded in the industries we serve. We understand the challenges of growing and modernising supply-chain-led businesses, and we tailor every project to our clients' goals, workflows and regulatory environments.

From process automation to inventory visibility, and from integrated manufacturing to financial control, we're not just technology experts. We're business partners.

Our mission

To reduce stress and confusion in the workplace: to simplify, organise and automate. We believe NetSuite is the perfect tool to help achieve this.

Web Control on the Oracle NetSuite stand at an industry event
03 / Our services

Implementation expertise for businesses that need more than one-size-fits-all.

With over 25 years of ERP experience, we specialise in NetSuite projects for manufacturing and wholesale distribution companies.

What we deliver

  • Proven methodology: built on SuiteSuccess, enhanced with our own governance model.
  • Industry alignment: tailored to the realities of shop floors, warehouses and supply chains.
  • Practical expertise: UK-based consultants who understand your business challenges.

Core areas of expertise

  • Business process mapping to identify gaps and opportunities
  • Configuration of NetSuite modules to match your operations
  • Data migration and validation for accuracy and continuity
  • User training and change management to drive adoption
  • Testing, phased go-live and hypercare for stability and confidence

Specialist knowledge in

  • Manufacturing (discrete and process)
  • Wholesale distribution and supply chain
  • MRP and WMS (end-to-end traceability and efficiency)
  • Integrations with external systems (eCommerce, 3PL, finance, EDI)

Why choose us

  • Award-winning NetSuite Alliance Partner (2024 Growth Partner of the Year, 2025 Industry Partner of the Year, UK & Ireland)
  • 100% UK-based team, highly responsive and hands-on
  • 50+ successful implementations and 80+ active customers
  • A long-term partner for optimisation, support and growth

Our implementation capabilities

ERP experts Manufacturing expertise Wholesale distribution expertise MRP expertise WMS expertise NetSuite training Data migration expertise Project management Certified consultants Ongoing support
04 / Technical expertise

Unlock more value from NetSuite, and keep it future-proof.

We combine deep NetSuite development skills with a business-first approach, so your system stays easy to maintain.

What we deliver

  • Enhancements and customisation: built natively with SuiteScript, SuiteFlow and APIs.
  • Scalable integrations: Shopify, Amazon, 3PLs, finance tools, EDI and more.
  • Automation: streamline workflows and reduce manual effort across the business.
  • AI and advanced reporting: smarter insights to support faster, better decisions.

Our expertise covers

  • SuiteScript (1.0 and 2.x), SuiteFlow and SuiteAnalytics
  • REST and SOAP API integrations
  • Workflow automation across finance, operations and fulfilment
  • NetSuite-native applications, such as Field Service Management and Product Configurator
  • Tailored dashboards and reporting for actionable insights
OneConfig – NetSuite Configurator OneService – NetSuite Field Service

Why it matters

  • All solutions remain upgrade-safe, aligned with NetSuite's biannual release cycle.
  • Less technical debt, thanks to scalable, maintainable development.
  • Delivered by a UK-based team that blends technical depth with industry know-how.
  • A practical, results-focused approach: we don't just code, we design with your goals in mind.

What you gain

Smarter automationfaster operations
Seamless integrationsa connected business
Tailored solutionsNetSuite that fits your workflows
Long-term reliabilityno conflicts with future updates
SuiteScript experts API expertise Integrations Solutioning Workflow Automation AI expertise
05 / Our approach

SuiteSuccess, plus 25 years of knowing how businesses really work.

Our implementation approach is built on NetSuite's proven SuiteSuccess methodology, enhanced with our own structured governance model. Every project delivers value quickly, reduces risk and creates a platform for long-term growth.

Every project begins with a discovery phase where we immerse ourselves in your business: your processes, people and priorities. From there, we align NetSuite's capabilities to your operations, configure modules using leading practices, and design enhancements where they add the most value.

A project team mapping processes together around a table

The SuiteSuccess foundation gives you

  • Pre-defined, industry-leading practices
  • Role-based dashboards tailored for your teams
  • Pre-built workflows that accelerate time to value
  • A structured, phased delivery model

Where we add value

  • Deep manufacturing and wholesale distribution expertise
  • Practical process mapping to capture how your business truly works
  • Tailored configuration where needed, without over-customisation
  • Decades of ERP experience to guide you on best practice

We guide your team through each step of the SuiteSuccess journey

01

Process mapping & design

Defining requirements and opportunities.

02

Configuration & data migration

Building your NetSuite instance with validated, accurate data.

03

User training & change management

Ensuring adoption and confidence across teams.

04

Testing & controlled go-live

Phased delivery that reduces risk and disruption.

05

Ongoing support & optimisation

Continuous improvement long after go-live.

Our UK-based consultants stay hands-on throughout, with clear communication, responsiveness and practical solutions when challenges arise. The result: a NetSuite system that works for your business today and scales with you tomorrow.

06 / Case studies

From manual workarounds to one connected platform.

Danann Air

NetSuite ERPNetSuite Quality Management SystemDunning Letters SuiteApp
Danann Air Limited logo

Challenge

Danann Air ran on QuickBooks and Google Sheets, relying heavily on manual processes and knowledge held by employees. That limited scalability and created inefficiencies:

  • No real-time stock visibility, causing over-ordering and production delays
  • Fragmented processes across purchasing, sales and inventory
  • Manual quality checks, increasing the risk of non-compliance and costly rework
  • No automated revision control or BOM traceability, adding risk and slowing product updates
  • No support in QuickBooks for multi-departmental workflows, creating silos and blind spots

These gaps exposed the business to operational risk, reduced agility and constrained growth.

Solution

Danann Air selected NetSuite ERP, NetSuite QMS and the NetSuite Dunning Letters SuiteApp to centralise operations, improve compliance and support scalable growth, replacing fragmented tools with a single cloud platform tailored to manufacturing. Partnering with Web Control, they moved from reactive, manual processes to proactive, data-driven operations.

Implementation highlights

  • Unified purchasing, sales and inventory in one system
  • Real-time stock visibility with full serial number traceability
  • Automated quality checks embedded in production
  • Full revision control and BOM traceability via WIP and Routings
  • Role-based dashboards for operations, finance, technical and quality teams
  • Automated multi-tiered dunning reminders to improve cash flow and reduce overdue payments

Outcome

  • Inventory traceability improved ten-fold
  • More precise purchasing through live stock levels and supplier integration
  • Quality controls aligned to ISO standards, reducing rework and audit risk
  • Digitised production and quality workflows, eliminating paper trails and bottlenecks
  • Fewer manual handoffs between departments, freeing teams for strategic work
  • Mobile-first production tracking across warehouse operations
  • Faster collections and better cash flow through automated, tiered dunning reminders

Danann Air now operates with greater agility, compliance and control, on a unified cloud platform that scales with their growth.

Kingfisher Foods

NetSuite Manufacturing ERPProSKU WMSZone & Co OCRTrueCommerce
Kingfisher Foods logo

Challenge

Kingfisher's legacy ERP (Charisma, a green-screen system) had become a significant operational hurdle:

  • Limited concurrent users
  • Limited warehouse stock control, making lot numbers and use-by dates hard to manage
  • Sales processes lacked integration, so stock planning was manual
  • Container and landed costs tracked manually in spreadsheets
  • Finance dependent on manual updates to trigger billing and payments
  • Reporting gaps, particularly for reports maintained outside the system

These issues created blind spots, inefficiency and risk across the business.

Solution

Partnering with Web Control, Kingfisher implemented a comprehensive cloud-based solution tailored to wholesale distribution.

Implementation highlights

  • Real-time inventory tracking and automated lot number traceability
  • Role-specific dashboards for sales, operations, finance, technical and QA teams
  • Unified order-to-cash, procure-to-pay and record-to-report workflows
  • A custom-built bulk approvals process to streamline internal decisions
  • Full warehouse automation with ProSKU for faster, more accurate fulfilment
  • Seamless AP automation with Zone & Co's OCR tools
  • Cloud-native architecture, eliminating server issues and improving visibility

Outcome

  • Sales work with live stock insights, improving order accuracy and responsiveness
  • Purchasing teams view and manage all POs in a single platform
  • Finance benefits from automated invoice processing and payment workflows
  • Paper-heavy processes digitised, reducing delays and human error
  • Less manual intervention, so staff can focus on value-adding tasks
  • Better traceability from source to customer, strengthening compliance and quality control

NHC Group

Healthcare & residential care60+ employees40,000 sq ft hubNetSuite Manufacturing Premium ERP + WMS
Customer success story · July 2025

Snapshot & challenge

NHC is a long-standing, family-owned provider of care-home equipment and furnishings, established in 2002 and serving more than 1,600 care homes a year across the UK, from single-site operators to national care groups.

  • Ad hoc warehouse stock without structured receipt, put-away or fulfilment
  • Sales lacked available-stock visibility, causing missed opportunities and delays
  • Purchasing lacked inbound-stock and demand visibility
  • Pipeline and forecasting relied on error-prone spreadsheets
  • Finance depended on manual updates to start invoicing and payments

Solution

Web Control deployed an integrated, scalable digital foundation connecting warehouse operations, finance, sales and customer lifecycle management.

Implementation highlights

  • Warehouse automation using bin logic and wave release
  • Unified finance, including customised proforma workflows
  • Real-time inventory, serial traceability and landed-cost visibility
  • End-to-end MRP for purchasing and special-order item control
  • Role-based dashboards for operations, finance, technical and purchasing
  • NetSuite CRM and marketing tools for lead and customer lifecycle management

Results

  • Live stock insight improved order accuracy and responsiveness
  • MRP-guided planning made purchasing more proactive
  • Finance aligned with fulfilment for timely invoicing and payment
  • Operational efficiency and customer confidence improved
  • Less manual intervention freed teams for value-added work
“We are so happy with how the whole implementation/training process has gone overall. The support from the Web Control team (especially Kat, who has gone above and beyond) has been invaluable to myself as team lead.”
Joanne Rose, Finance, NHC Group

Looking ahead: a new subsidiary go-live is planned for 2026, followed by a new Field Services Module.

Arcania Apothecary

Natural cosmetics & perfumesSomerset, UKERP + WMS
Customer success story · July 2025

Snapshot & challenge

Founded in 1995, Arcania is a UK manufacturer of natural cosmetics and perfumes at The Fragrance House in Somerset, with GMP-certified facilities supporting bespoke formulation.

  • A legacy ERP, QuickBooks and Google Sheets had become an unscalable bottleneck
  • Manual workflows persisted across departments
  • Warehouse control couldn't manage batch tracking and expiry effectively
  • Recipe and batch management were manual
  • Finance relied on manual inputs, and disconnected data restricted reporting
  • Fixed-asset registers and supplier price breaks sat outside the system

Solution

Web Control delivered a cloud solution tailored to Arcania's manufacturing, inspection and distribution operations.

Tailored capabilities

  • Bespoke recipe / job sheet and class-based item sign-off
  • Sales-order enhancements carrying source BOM revision details
  • Configuration for pack size, order multiple and EOQ
  • Works Order Batch Split modification and block-close functionality
  • Automatic part-number creation and bin numbering
  • Bespoke label printing, dispatch and picking solutions

Results

  • Streamlined operations for scalable manufacturing and distribution growth
  • Improved batch tracking, supply-chain visibility and control
  • Automated invoice processing and payment workflows
  • Digitised paper-heavy processes, reducing delays and human error
  • Less manual intervention and stronger source-to-customer traceability
“We are extremely pleased with the implementation and delivery of our NetSuite solution and are very happy with the ongoing support and development work that Web Control continue to provide us with.”
Mike Wilkes, Head of IT, Arcania Apothecary

Looking ahead: a customised job sheet is planned.

Gusbourne Wines

English wine producerKent & West SussexDunning Module
Customer success story · August 2025

Snapshot & challenge

Since planting its first vines in 2004, Gusbourne has pursued a single-estate vision across 90 hectares in Kent and West Sussex, and is the only three-time winner of the IWSC English Wine Producer of the Year.

  • Finance spent countless hours manually chasing unpaid invoices
  • Customer holds had to be toggled to complete sales
  • Uncomfortable conversations with valued clients
  • A process that was time-consuming, inconsistent and increasingly unsustainable

Solution

After Web Control delivered NetSuite Premium Manufacturing and a Phase 2 WMS rollout, Gusbourne returned for a tailored demonstration and implementation of our custom Dunning Module.

Implementation highlights

  • Automated dunning cycles with custom workflows
  • Branded email templates tailored to Gusbourne
  • Internal reminders and reporting
  • A centralised dashboard for real-time visibility
  • Intelligent customer-hold logic supporting seamless sales
  • Flexible exclusions for key accounts and sensitive relationships

Results

  • Less manual effort, better customer experience and greater efficiency
  • Significant finance time savings and more consistent outreach
  • Better visibility of outstanding balances and follow-up actions
  • Streamlined internal workflows and less friction
“The process of chasing payments has become far less time-consuming, while giving us complete control over individual customer accounts. Since adopting the system, our debtor days have reduced significantly, leading to a marked improvement in cash flow.”
Katharine Barry, Chief Financial Officer, Gusbourne Wines

Looking ahead: a custom Alcohol Duty calculator and tailored reporting now support compliance and financial accuracy.

Long-term partnership

Partners for the long run, not just the project.

Many of our customers have been with us for 10, 15, even 20+ years.

20+ years

Marshall Amplification

A customer for over 20 years, through growth, acquisitions and constant product innovation. A relationship that's grown from implementation into a genuine extension of their team.

18 years

Dennis Eagle

Supporting their ERP environment for 18 years across international manufacturing and distribution, giving their team long-term stability to focus on the business, not the system.

24 years

Rolls-Royce Marine

One of our longest-standing relationships, built on trust earned project after project. When it works, we stay, for decades.

07 / Client testimonials

"Their team felt like an extension of ours."

Implementation Project

Working with Web Control during our ERP project was genuinely a pleasure. They were not only very knowledgeable but also incredibly supportive and easy to collaborate with. Their team felt like an extension of ours, and their input made a real difference in how smoothly everything ran.

What stood out most was their responsiveness — they always got back to us quickly and kept communication clear and consistent. They were exceptionally organised and went the extra mile to ensure we understood each process and every step of the project.

Rosie Adams, Operations Director & Jordan Ralph, Head of FinanceKingfisher Foods
Implementation Project

I would say that we are so happy with how the whole implementation / training process has gone overall. The support from the Web Control team (especially Kat who has gone above and beyond) has been invaluable especially to myself as team lead. It has been a very seamless transfer from the old system to the new with very little noise made regarding the changes from the team here at NHC.

Joanne Rose, Financial ControllerNHC Group
Price List Project

I would like to take this opportunity to acknowledge and commend Web Control’s exceptional work on our 'Price List' project. The attention to detail, efficiency, and dedication have been truly commendable.

The work delivered has not only met but exceeded our expectations, adding immense value to our internal processes. Their efforts have streamlined our approach and contributed significantly to our overall operational effectiveness.

Chris Zammet, Head of ITArmorgard
Dunning Module

The process of chasing payments has become far less time-consuming, while giving us complete control over individual customer accounts. Since adopting the system, our debtor days have reduced significantly, leading to a marked improvement in cash flow.

Katharine Barry, Chief Financial OfficerGusbourne Wines
NetSuite Implementation

We are extremely pleased with the implementation and delivery of our NetSuite solution and are very happy with the ongoing support and development work that Web Control continue to provide us with.

Mike Wilkes, Head of ITArcania Apothecary
08 / Industry expertise

Trusted by leading businesses across the UK.

We work with over 80 manufacturing and wholesale distribution customers across a diverse range of industries, delivering tailored solutions that meet the needs of each sector. Here are some of them.

Wicked Brick

UK designer and manufacturer of premium acrylic display cases for LEGO® sets and collectibles.

Storm Environmental

UK manufacturer of heavy-duty steel waste and recycling containers, with repair and refurbishment services.

Ocean Bottle

London-based B Corp reusable bottle brand funding the collection of ocean-bound plastic.

Torr Scientific

UK manufacturer of ultra-high vacuum optics, viewports and specialist scientific components.

Leo Cancer Care

UK medical equipment company pioneering upright radiation therapy systems.

Ellipsis Brands

UK beauty brand incubator and personal care manufacturer based in Norfolk.

Nexeon

Oxfordshire battery materials company developing silicon-anode technology for lithium-ion batteries.

Marshall Amplification

British music equipment maker, based in Milton Keynes, known for its guitar amplifiers.

Dennis Eagle

UK specialist manufacturer of refuse collection vehicles for municipal and commercial fleets.

Nortek Global HVAC

Manufacturer of residential, light commercial and custom heating, cooling and ventilation systems.

Erwin Hymer Group

Manufacturer and distributor of motorhomes, caravans and campervans across more than 20 brands, including Elddis.

Gusbourne

Kent-based English winery producing vintage sparkling and still wines from its own estates.

Talk to us about your operations

Tell us how your business works today and where you want it to go. Our NetSuite team will show you what could help.

netsuite@webcontrol.co.uk 0330 390 3660

Email our NetSuite team

netsuite@webcontrol.co.uk

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Correspondence address

Web Control
PO Box 8126
Towcester
NN12 9DT

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